RIGVIDYA is a product of PRIKARTH KPS PRIVATE LIMITED. This policy explains what information may be processed, why it is used, how it is protected and how privacy requests can be made.
1. Introduction and scope
This policy applies to RIGVIDYA’s education-management platform, mobile and web experiences, public website and related support communications. RIGVIDYA is a product of and is operated by PRIKARTH KPS PRIVATE LIMITED. A participating institution also decides how information is entered, maintained and used for its educational and administrative activities.
2. Institution-managed accounts
RIGVIDYA does not offer public self-service account registration. Accounts are provisioned, managed or authorised by the relevant institution. Access depends on the user’s role and their institutional relationships.
3. Information we may process
Depending on the institution and user role, information may include names and profile details; contact details; institution, class, batch and role information; learner-family relationships; attendance, fees, leave, assessments and performance records; timetables, assignments, announcements and communications; uploaded documents; device, login, security and crash information; notification preferences; and support communications.
4. How information is used
Information may be used to provide and maintain RIGVIDYA; authenticate users and apply access controls; support institute operations, teaching, learning and communication; deliver service and security notices; diagnose technical issues; respond to support and privacy requests; and meet contractual, institutional or legal obligations.
5. How information is shared
Information may be shared with the user’s institution, authorised personnel, verified service providers required to host or support the service, or where law and safety obligations require it. RIGVIDYA does not sell personal data.
6. Children’s and learner privacy
RIGVIDYA is provided through institutions. Learner accounts are provisioned or authorised by the institution. Institutions are responsible for obtaining permissions required for their use of learner information. Parents and guardians may contact the institution or RIGVIDYA about access, correction or deletion requests.
7. Security and retention
We use administrative, technical and organisational measures intended to protect information. No system can guarantee absolute security. Information is retained only as long as reasonably necessary for service delivery, institutional operations, disputes, security records and legal or contractual obligations.
8. Account and data deletion
Users, parents or guardians, and institutions may request deletion. We verify identity and institutional relationships before acting. Some records may need to be retained for legitimate institutional, security or legal reasons; eligible information will be deleted or anonymised.
See the Account and Data Deletion process9. Your rights
Subject to applicable law and institutional responsibilities, users and guardians may request access, correction or deletion, or raise a concern about processing. We may need to verify identity and authority before completing a request.
10. Service providers and international processing
RIGVIDYA may use providers for infrastructure, communications, notifications, security, diagnostics and support. Depending on those providers, information may be processed outside the user’s state or country with reasonable safeguards where applicable.
11. Policy updates
We may update this policy as the service, legal requirements or practices change. The revised policy will be posted here with a new last-updated date.
12. Contact us
For privacy questions or requests, contact the RIGVIDYA privacy team at hello@rigvidya.com.